Mary-Ann and Mahers Forever Home

Why did you choose Jennian Homes?

When we started thinking about building our new house, we started to research a variety of different building companies. I had heard of a few bad experiences from colleagues and friends, so I was bit hesitant of building a new house so I prayed. I always pass by Jennian Homes' office when I walk to work, so I thought, why not investigate. Through my research I found a lot of good reviews about Jennian Homes, so we decided to give them a try. First conversation with Rena, was very positive. We had a lot of uncertainty when we came into the first meeting, but she made us feel comfortable and excited about the journey ahead.

During the sales process, did you feel supported to make this home your own?

Absolutely, when we first applied for a loan the bank gave us limited options, so, we decided not to go ahead with that option. But thanks to the Jennian Homes team for encouraging us and helped us alternative options. Rena was always checking in on us to see how she could support us. It really helped that the Jennian Homes team have a network of different people and companies there to help.

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From the contract price, was there any unexpected costs? Or anything in construction that took you by surprise?

No, nothing like that. All costs were made clear to us from the beginning and if there were any changes that we wanted to make, the team gave us a quote and we were given time to think and make a decision. But there was no hidden cost at all. The contract was what it was, but the team was flexible, and we were allowed to make changes for an additional cost which is very common in the building industry.

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Did you feel included in the construction process?

We definitely felt included in every step of the building process. Both Rena and Dan were great at communicating we also had the app that kept us updated in every step of the building process. We visited the site at times, but the app was sufficient enough for us to see the necessary adjustments and submitted any enquiries we had. Rena and Dan worked well together.

If you chose to build again, would you choose Jennian Homes?

A definite yes. And I will be happily endorsing the Jennian Homes Northland Team to any who is thinking of building a new home. They are not just home builders; they truly care for their customers. You can depend on them to help you throughout the whole process, all you have to do is ask.